Friday, October 16, 2026 SourcesAbout🌓
🇺🇸 US ▾
BREAKING
› Dominion still has pending lawsuits against election deniers such as Rudy Giuliani and Sidney Powell› Russia is 'going backwards' in equipment and deploying post WWII-era tanks, according to Western officials› Podcast: One country musician is calling for other artists to oppose assault rifles› Bidets save you money and reduce waste — we tested the best options out there› 50+ products to make your life easier and our planet cleaner› Mother's Day is around the corner. Here are 50+ thoughtful gifts she'll love› A head-to-toe guide of how men should dress this spring, and where they should shop› 42 of the most useful travel products you can buy on Amazon› The 7 best high-yield savings accounts of April 2023› Taxes are due tomorrow. Here's how to file for an extension› Dominion still has pending lawsuits against election deniers such as Rudy Giuliani and Sidney Powell› Russia is 'going backwards' in equipment and deploying post WWII-era tanks, according to Western officials› Podcast: One country musician is calling for other artists to oppose assault rifles› Bidets save you money and reduce waste — we tested the best options out there› 50+ products to make your life easier and our planet cleaner› Mother's Day is around the corner. Here are 50+ thoughtful gifts she'll love› A head-to-toe guide of how men should dress this spring, and where they should shop› 42 of the most useful travel products you can buy on Amazon› The 7 best high-yield savings accounts of April 2023› Taxes are due tomorrow. Here's how to file for an extension
Business

ADP CEO Maria Black says employees who trust their CEO and senior leaders are 41% more likely to be engaged at work

Fortune ·
ADP CEO Maria Black says employees who trust their CEO and senior leaders are 41% more likely to be engaged at work

If companies want more engaged workers, ADP CEO Maria Black says CEOs and senior leaders should start by asking themselves if employees trust them.

Speaking with Fortune executive editorial director Diane Brady at Fortune ’s Most Powerful Women Summit in California this week, Black said trust and engagement gang together.

Employees who trust the people around then at work with are 60% more likely to be dialed in, she told Brady, “Trust is a direct corollary to engagement,” said Black.

“So if we want to drive engagement, productivity, and a vibrant world of work that, candidly, I want to be in and I want my children to grow up working, we have to focus there.” ADP’s finding turns some current thinking about employees being lackadaisical or blasé about work squarely on its head.

Engagement is often seen as a metric about sentiment that can be measured and tracked, but is treated as something employees bring—or fail to bring—to their jobs.

ADP’s data implies it depends pretty heavily on whether workers actually believe and trust in the people leading them, placing a lot of responsibility for engagement squarely on management and C-suites.

The company’s research arm previously found that for every 1% drop in full engagement, the likelihood of voluntary attrition increases by 45%.

Black said only 30% of employees are overly engaged at work.

Meanwhile, if employees trust CEOs and senior leadership, they’re 41% more likely to be engaged and 60% more likely if they trust the people around them that they work with.

The current moment is jam-packed with reasons not to trust, explained Black.

Echo chambers, firehoses of information, discerning what’s real and what’s AI-generated, all accumulate to chip away at trust.

At work, driving more focus and engagement comes down to whether people trust those around them and their leaders all the way up to the top.

As a leader herself, Black said she gets boots on the ground and holds listening posts, noting that she arrived in California on the heels of a trip to Las Vegas where she spoke with 1,000 company leaders, and a Florida trip to chat with employees over the “universal love language of ice cream.” “The only way to keep current is to be on the ground and be trusted,” said Black.

The other issue of the moment for business leaders is the obligation facing companies to upskill and reskill, she continued.

Read the full article on Fortune ›

5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on fortune.com — the content belongs to Fortune.

More from Fortune

See all ›

More in Business

See all ›