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What Apple’s hand-embroidered product launch reveals about advertising in the age of AI slop

Fortune ·
What Apple’s hand-embroidered product launch reveals about advertising in the age of AI slop

To promote its latest product launch, Apple—one of the world’s biggest technology companies—picked up a needle and thread.

In this era of AI food slop , AI agents behind plush toys with eerie smiles , and deepfakes that make it harder to trust what’s real, the human touch could become a selling point on its own.

Showing that someone took the time to make something by hand gives brands a way to signal care, creativity, and attention to detail.

The effort—along with the small imperfections that reveal a human hand—can become part of the appeal, potentially making a brand feel worth paying more for.

There’s early evidence it works.

An Ipsos study with Syracuse University tested 20 advertisements with 3,000 U.S. consumers and found that human-made ads scored, on average, 14% higher on predicted short-term sales effectiveness and 17% higher on long-term brand health than AI-generated alternatives.

“Human-made might become more of a luxury over time,” Stijn van Osselaer, a Cornell University marketing professor who studies how consumers connect with the people behind products, told Fortune .

For Apple’s Oct.

13 “ Welcome Home ” launch, that human touch took the form of its iconic 1977 rainbow Apple logo embroidered by Sydney-based twin sisters Maricor/Maricar.

The company didn’t share just a photo of the finished design.

Instead, they released a video showing hands stitching the familiar shape, from the bite to the leaf.

Apple’s advertising hasn’t always shown such a delicate touch.

In 2024, the company promoted its thin new iPad Pro by crushing musical instruments, cameras, and other creative tools beneath a hydraulic press, prompting a backlash and an apology .

That year, it also pulled an ad filmed in Thailand after criticism that it portrayed the country through outdated stereotypes.

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