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Business

Marc Benioff goes on the offensive: 'This is not the SaaSpocalypse'

Business Insider ·
Marc Benioff goes on the offensive: 'This is not the SaaSpocalypse'

Salesforce CEO Marc Benioff.

Bloomberg/Getty Images Salesforce CEO Marc Benioff dismissed fears of SaaSpocalypse after the company's latest earnings report.

Salesforce's stock dropped 19% this year, but after-hours trading rose over 12% post-earnings.

Salesforce also announced a partnership with Anthropic to add Salesforce data and actions in Claude.

Marc Benioff is going on the offensive about the so-called SaaSpocalypse.

"This nonsense of this SaaSpocalypse , I think it's time for it to stop," the Salesforce CEO said during the company's second-quarter earnings call on Wednesday.

Benioff used the call to push back on fears that AI threatens traditional software companies.

"Our seats were supposed to decline.

Instead, Agentforce Sales, Services, Slack all saw year-over-year growth," Benioff said.

"We were told customers would abandon us.

But attrition is near its lowest level ever." Benioff's comments land in the middle of one of Silicon Valley's biggest debates: the SaaSpocalypse.

Investors have spent the past year questioning whether AI agents will eventually replace the software that many workers use today, threatening the subscription model that built companies like Salesforce, Workday, and ServiceNow.

If employees increasingly interact with AI agents rather than individual applications, companies may need fewer traditional software seats.

AI agents could also potentially perform work across systems without users opening those systems themselves, putting pressure on the per-user subscription model that helped create some of the technology industry's most valuable companies.

Read the full article on Business Insider ›

5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on www.businessinsider.com — the content belongs to Business Insider.

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