Hands on: Ugreen HomeAgent HA100

Rather than a review, this is a ‘hands-on’ since the HomeAgent hardware isn't in retail channels yet.

So much has happened since it's difficult to comprehend that Ugreen only sold its first NAS in 2021 exclusively in China, but its global retail products only arrived in 2024.

Since the initial five NASync models, we’ve seen the incredible iDX6011, HD products, GT series updates for the DXP machines, Pro series additions, and a new DXP8800 Ultra that I covered recently.

Now, alongside those thirteen NAS devices, Ugreen has taken another branch and created the HomeAgent series.

It combines some of the development path of the UGOS Pro, a basic NAS hardware platform, with a device that’s made to create a bubble of AI away from the internet to handle a variety of agentic tasks.

Initially available only via pre-order and Kickstarter, with a retail release in early 2027, there are three models: HomeAgent HA100 reviewed here, the HA100 Pro for those who want more AI performance, and the MasterAgent MA100 that pushes local AI power to the max.

Alongside the HomeAgent devices, Ugreen has also created a collection of peripheral devices, including three AI-connected cameras, a smart speaker, and a connected colour E-Paper picture frame.

While the launch ecosystem may seem modest, Ugreen will likely expand this collection in the near future.

These systems are designed to address issues that smart home (or business) users face when technology is so fragmented.

Typically, people have components from different brands, Google and Amazon, alongside peripherals made by others, and they try to bring it together using a platform like Home Assistant run on a NAS or dedicated PC.

The Ugreen HomeAgent takes all that technology and control, adds AI components that will still work even if the internet isn’t functional and distils it into an attractive white plastic box.

Instead of needing regular attention, the AI in the HomeAgent is meant to run the NAS and connected peripherals without intervention, and it can tell you if a problem is beyond its ability to address.

Asus Ascent GX10: Price and availability How much does it cost? From $799 When is it out? Available for pre-order, shipping in February 2027 Where can you get it? Via Kickstarter Ugreen has offered some amazing deals when launching NAS on Kickstarter, and this hardware is no exception.

The HA100 costs only $799 at the pre-launch early-bird price, down from a $1,599 MSRP.