Introducing CareExpertAI, an Evidence-Based AI Co-Pilot Built Specifically for Family and Professional Caregivers

NEWTON, Mass. — According to a 2025 AARP and National Alliance for Caregiving report, nearly one in four American adults now provide unpaid care for a family member, yet only 22% have received formal training. CareExpertAI was created to bridge this critical gap. Moving beyond the unreliability of internet searches and generic AI, the platform provides caregivers with immediate, evidence-based answers grounded in trusted resources.

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Built on the same evidence-based principles that platforms like OpenEvidence use to support physicians, CareExpertAI brings evidence-based reliability to everyday caregiving. It ensures that the millions of family and professional caregivers navigating complex daily challenges finally have immediate access to expert, trustworthy guidance.

Available 24/7 by voice or text, CareExpertAI helps caregivers navigate real-world situations ranging from Alzheimer’s and dementia care to fall prevention, medication questions, scheduling, caregiver safety, and day-to-day care coordination.

One of CareExpertAI’s most significant differentiators is its voice-first experience. Caregivers can simply ask questions aloud and receive natural spoken responses without putting down what they’re doing, a critical advantage when hands are full caring for another person.

The platform also supports conversations in more than 55 spoken languages, allowing caregivers to ask questions and receive responses in the language they are most comfortable speaking. Spoken conversations are also transcribed into the user’s language, making guidance easier to review and share. This multilingual capability helps make trusted caregiving information more accessible to the diverse communities that provide care every day.

Rather than relying on information from the open web, CareExpertAI generates responses from a curated knowledge base built from respected organizations, including the NIH National Institute on Aging, CDC, CMS, the Alzheimer’s Association, AARP, the American Heart Association, the American Diabetes Association, the Family Caregiver Alliance, and peer-reviewed research. Responses include source citations and follow a structured safety framework designed specifically for caregiving.

The platform is intentionally designed to know its limits. When users ask questions outside its caregiving scope, it declines to speculate rather than provide potentially misleading information.